Testimonials

I don't normally send thank you notes to businesses but I just wanted to say how impressed I was at the quality of service I received at Golden Gait. Each person that I spoke with was extremely knowledgeable and ready to help. The mechanics conducting the trailer service/checks were top notch. Also, a special thank you to Squire. He is absolutely one of the best salesman I have had the pleasure of dealing with. (I also might add that I purchased a trailer from him 9-10 years ago as well) Anyway...Thanks to all of you at Golden Gait Trailers for setting the standards in customer service. Jim

I WOULD LIKE TO EXPRESS MY GRATITUDE FOR ALL OF YOUR HELP AND ASSISTANCE WITH MY NEW COACH AND DELIVERY. JOHN AND JOSH WERE THE BEST PEOPLE THAT I HAVE EVER WORKED WITH. ONCE AGAIN THANK YOU FOR EVERYTHING.

STEVE AND DAWN WILLEY

To Mike Stearns Boss. I would like to Thank you . I have been working with Mike Stearns in your sales department. I will be driving 9 hrs next week to buy from you. Yes, I feel the price was a part of me willing to drive that far. BUT I have to say Mike was the most of it. Wow he really knows how to treat the customer. I know I can be a pain in the butt at times but WOW he was always NICE. Good job to Mike from this customer. I will see you next week. Thanks again.

Tony Masitto

Squire,

I just wanted to contact you to say thank you to you and to Golden Gait Trailers. My wife and I researched Featherlite stock trailers for over a month before we decided to contact your company in February. After speaking with you on several occasions we were able to secure a deal on a new 24’ stock trailer with the options we needed and wanted. We traveled over seven hours one way to come to your dealership to pick the trailer up. We were not disappointed. The service we received while we were there was great. Our local dealer could not beat your deal so we decided to make the trip. The trailer has worked out perfectly for us. Keep up the great work. The next time we are in the market for a new trailer you can be assured we will be contacting Golden Gait Trailers.

Kelly Nickles

Dear Mr. Henderson,

Please accept my sincere appreciation for your time, knowledge and wisdom last evening as my family picked up our first “real” horse trailer! This is another blessing from God that we have been given on this earth and is such a very exciting time for us all. I have to admit it makes me a little nervous, too. I also would like to apologize to you and your family for any frustration they may have felt, because it was so late on a Friday evening when you finally arrived home ---- I feel the frustration at times when my Bill often comes home very late in the evenings as well. You went above and beyond in terms of completing a sale for GGT – your facility provided customer service which I feel is lacking so much in today’s market, and that it what truly makes a difference for folks like us. I know that I may be speaking with you again, soon. Thank you, and may God bless you and your family. Sincerely, Melissa Simmons

Hello,
I would just like to thank you for allowing us to use your trailer for the Concord and Kannapolis Christmas parade.  Your generosity was appreciated by all and we had many comments from our church members about your organization.  We do appreciate it and we all had a wonderful time riding in the parade.  We did take pictures and also let everyone know which business supported us.  Thank you again, and we at Crossroads/Kannapolis wish you and everyone at Golden Gait Trailers a wonderful and blessed Christmas.
God Bless,
Mike Fongemy
Campus Pastor

To Golden Gait Trailers:

My wife Sue and I recently purchased a new Featherlite motorcycle trailer from Golden Gait Trailers.  We are retiring December 31, 2008 and our plan is to travel the continent with our new class “B” motorhome, towing the trailer with our Yamaha Venture touring bike inside, ready for every adventure along the way.

Making a major purchase is stressful at the best of times. Making one at a long distance, sight unseen, could prove disastrous.  And remember, this is our retirement dream!  This certainly was not the case in our dealings with Josh Kempers.  We “met” over the phone, and from the beginning, Josh gave me the feeling that not only were we buying a quality product, but that we could be confident that everything involved would be taken care of.  We flew from Ottawa, Canada December 27th, picked up the motorhome at Young RV Sales on the 28th and headed for Golden Gait.  We were truly impressed with the facility when we arrived and after really meeting Josh, he took us into the garage area and introduced us to our new trailer.  We brought the coach in and Josh completed the setup and hookup. There was a slight problem with the wiring and in short order two servicemen had us ready to go.  There was no way they were going to let us out of the shop with anything less than a perfectly operating rig.

Our experience dealing with Josh and the other staff at Golden Gait was very positive and professional and we would like to thank everyone for helping us realize our retirement dream!

Sincerely yours,
Larry Jones

Hi Michael,

How wonderful to hear from you and the pictures of the Bostons are priceless. I love them. We will be coming your way on Thursday and will stop by to see you with the title you need from us. We are doing the Greenville dog shows. We have been enjoying the trailer. Doing business with you was indeed a pleasure. You are a very outstanding young man and the business is lucky to have you on their team.

See you soon, Martha, Lin, and Rascal